Terms & Conditions of Sale

1. Identification of the Service Provider

Akowe SRL ("Akowe" or the "Service Provider")

• Registered office: [Address — domiciliation in process], Brussels, Belgium
• BCE / Company number: 0746.555.550
• VAT number: BE 0746.555.550
• Email: contact@ronkeolaye.com
• Represented by: Ronke Olaye, Manager

Akowe SRL provides business advisory and training services in the field of contract strategy and negotiation. The services do not constitute legal advice and do not create an attorney-client relationship. See Article 2.4 below and the dedicated Disclaimer for further details.

2. Scope and nature of services

Akowe offers the following professional advisory services (collectively, the "Services"):

2.1 The Contract Leverage Intensive

A live, online group training session focused on contract analysis and negotiation strategy, with a maximum of eight (8) participants per cohort. The exact duration is set by Akowe based on the program structure.

The Service includes:

• A pre-session contract scan (the participant submits one contract for confidential review)
• Live contract dissection using the Contract Audit Framework
• Negotiation training and posture coaching
• A post-session decision framework
• Bonuses as described on the Website pricing section
• Access to a 48-hour replay vault

Price: €2,500 excluding VAT.

2.2 Private Contract Strategy (1:1)

An individual strategic advisory engagement focused on a specific contract submitted by the Client, delivered online or in-person upon request.

The Service includes: a strategic contract diagnostic; a two (2) hour live strategy session; a risk assessment; negotiation positioning; targeted rewrite support consisting of one (1) markup round on the three (3) to five (5) critical clauses identified during the session; an NDA; and a priority action plan together with the written summary of recommended actions, delivered within forty-eight (48) business hours following the session.

Price: starting at €7,500 excluding VAT. Extended mandates (full review, contract markup, direct negotiation with the counterparty, multi-contract mandates) are quoted separately.

2.3 Corporate Advisory

A professional advisory service designed for organizations and their commercial, procurement, legal, or finance teams, offered in two formats:

• Deal Negotiation Support: a focused engagement on one specific B2B contract, including contract review and markup, a working session with the Client's team, negotiation support, and redrafting to reflect the agreed terms.
• Team Training: a one (1) to two (2) day intensive working session built around the Client's own contract templates and signed contracts, including a prior scoping discussion and review, the live session, and annotated takeaways.

Price: from €18,000 excluding VAT per engagement. The exact fee is scoped per engagement based on complexity, urgency, and scope, and confirmed in a written proposal at the proposal stage.

2.4 Nature and limitations of the Services

The Services are advisory, strategic, and educational in nature. They do not constitute legal advice within the meaning of Belgian law.

Ronke Olaye holds full legal training (Master in Law, ULB; LL.M., King's College London) and has been registered with the Nederlandse Orde van Advocaten bij de Balie te Brussel (Dutch-speaking Bar of Brussels). Her registration is currently on hold.

The Services do not replace:

• Legal representation by a duly registered attorney;
• Formal legal opinions on the validity, enforceability, or regulatory compliance of specific contractual provisions;
• Court or arbitration representation;
• Services reserved by law to attorneys actively registered with a Belgian or foreign Bar.

The Services may, however, include detailed strategic and commercial analysis of specific contracts (notably under the Private Contract Strategy engagement). Such analysis is delivered as professional business advisory, drawing on Ronke Olaye's contract negotiation experience, and does not constitute formal legal advice as defined above.

The Client remains solely responsible for any decision made on the basis of information shared during the Services. Where legal representation is required, the Client must consult a duly registered attorney.

2.5 Bonuses

From time to time, Akowe may offer bonuses, promotions, or other materials in connection with the Services. The Client is entitled to any bonuses offered at the time of registration. Such bonuses may be modified or withdrawn for future cohorts at Akowe's discretion, but rights vested at the time of registration are preserved.

2.6 Updates and replay vault

Materials and frameworks delivered as part of the Services may be updated periodically. Where applicable (notably the 48-hour replay vault for the Contract Leverage Intensive), the Client will receive access to the version available during the access period. Akowe reserves the right to modify, improve, or discontinue specific bonuses or modules without prior notice, provided that the core Service is delivered as described in Articles 2.1 to 2.3.

3. Order and acceptance

3.1 Order placement

Orders are placed via the Website (registration form, "Save my seat" button, online payment link, email request, or any other equivalent means) followed by confirmation by Akowe.

3.2 Order confirmation

The contract is formed upon receipt by the Client of an order confirmation email and full payment of the price (or first installment as agreed). Akowe reserves the right to refuse any order, in particular in case of suspected fraud, conflict of interest, or capacity constraints.

3.3 Capacity limit

Each cohort of the Contract Leverage Intensive is limited to a maximum of eight (8) participants. Seats are allocated on a first-paid, first-confirmed basis.

3.4 Professional status of the Client

The Services are designed for professional use by founders, consultants, businesses, and corporate teams. By placing an order, the Client confirms that the order is placed for professional purposes within the scope of the Client's business, profession, or professional activity, and not as a consumer within the meaning of Article I.1, 2° of the Belgian Code of Economic Law.

Where the Client nevertheless qualifies as a consumer, the consumer protection provisions of Belgian and EU law apply, in particular as set out in Article 5.5 below.

3.5 Age requirement

The Services are intended for individuals aged 18 or older. By placing an order, the Client confirms that they are at least 18 years old, or that they are placing the order on behalf of a duly authorized legal entity.

4. Prices and payment

4.1 Prices

All prices listed on the Website are in euros (€) and exclude Belgian VAT (21%), which is added at the rate applicable on the date of invoicing, unless an exemption or reverse charge mechanism applies (notably for B2B clients established in another EU Member State holding a valid VAT number, in accordance with Article 21 §2 of the Belgian VAT Code).

4.2 Payment methods

Akowe offers the following payment methods, at the Client's choice:

(a) Online payment by card — secured payment via Stripe (the "Payment Provider"). The Client is redirected to a payment page hosted by the Payment Provider, where card details are entered directly. Akowe does not collect or store any card data. This method is recommended for fastest seat confirmation.

(b) SEPA bank transfer — the Client receives an invoice from Akowe with bank transfer details (IBAN, BIC, structured communication). Seat confirmation occurs upon receipt of the funds in Akowe's account, which may take 1 to 3 business days.

(c) Electronic invoicing via Peppol — for B2B clients with a Peppol-registered identifier, Akowe may issue invoices through the Peppol network in accordance with Belgian and EU electronic invoicing standards.

4.3 Payment terms

Payment is due in full prior to the delivery of the Service. For card payments, payment is processed at the time of order placement. For bank transfer, payment is due within seven (7) calendar days of the invoice date.

4.4 Price changes

Akowe reserves the right to modify the prices of its Services at any time. Price changes will only apply to orders placed after the date of such changes. The price applicable to a given order is the price in effect on the date the order is placed and confirmed.

4.5 Late payment

In the event of late payment, the unpaid amount shall automatically and without prior notice bear interest at the rate provided in the Belgian Act of 2 August 2002 on combating late payment in commercial transactions, plus a fixed indemnity of forty euros (€40) for recovery costs, in accordance with Article XI.6 of the Belgian Code of Economic Law, without prejudice to the right of Akowe to claim higher actual damages including reasonable collection and legal fees.

4.6 Non-payment and suspension

In case of non-payment within the deadline, Akowe reserves the right to suspend access to the Service, refuse seat confirmation, and cancel the order without compensation. Any unpaid amount remains due notwithstanding the suspension or cancellation.

4.7 Chargebacks

The Client undertakes not to initiate any chargeback, reversal, or payment dispute with their bank or card issuer in respect of payments duly owed for confirmed orders. Any disagreement regarding the Service must first be addressed directly to Akowe, in accordance with Article 20 (Applicable law and dispute resolution) below.

In the event of an unjustified chargeback (i.e., a chargeback initiated without first attempting amicable resolution with Akowe, or a chargeback in respect of a Service duly delivered):

• Akowe reserves the right to immediately suspend or terminate the Client's access to all Services;
• The Client remains liable for the full amount, plus any chargeback fees imposed by the Payment Provider, plus a fixed administrative fee of one hundred euros (€100);
• Akowe reserves the right to take any legal action to recover the amounts due.

5. Cancellation, transfer, and refund policy

5.1 Contract Leverage Intensive — Cancellation and credit policy

All sales of the Contract Leverage Intensive are final and seats are non-transferable. No refund will be granted in case of unilateral cancellation by the Client.

The following provisions apply:

• Inability to attend the live session: the Client remains entitled to receive the pre-session contract analysis (where a contract has been submitted within the applicable deadline) and 48-hour replay access to the recorded session.
• Inability to attend at all: the amount paid (€2,500 excl. VAT) will be automatically credited toward a Private Contract Strategy session to be booked within six (6) months of the originally scheduled session date.

5.2 Private Contract Strategy — Cancellation and rescheduling policy

Private Contract Strategy engagements involve substantial preparation work undertaken by Akowe before the live session, including review of the submitted contract, risk analysis, and positioning preparation. The following cancellation and rescheduling policy reflects this commitment of preparation time:

• More than fourteen (14) calendar days before the scheduled session: the Client may cancel and obtain a full refund, or reschedule the session free of charge to a mutually agreed date.
• Between fourteen (14) and seven (7) calendar days before the scheduled session: the Client may either (i) cancel and obtain a refund of fifty per cent (50%) of the price paid, the remaining fifty per cent (50%) being retained to cover preparation work already undertaken, or (ii) reschedule the session once, free of charge, to a date falling within sixty (60) calendar days of the original session date, subject to Akowe's availability.
• Less than seven (7) calendar days before the scheduled session: no refund will be granted. The Client may reschedule the session once, subject to Akowe's availability and on a date determined by Akowe.
• Once the session has commenced: no refund, no rescheduling, and no credit will be granted under any circumstances. The full price remains due.
• No-show: failure by the Client to attend the scheduled session at the agreed time, without prior notice, will be treated as a session commenced. No refund and no rescheduling will be granted, and the full price remains due.

For the avoidance of doubt, rescheduling is limited to one (1) occurrence per booking. The written summary and any markup round referred to in Article 2.2 are delivered only following the live session and are not provided in advance of it.

5.3 Cancellation by Akowe

Akowe reserves the right to postpone or cancel a cohort if the minimum number of participants is not reached or in case of force majeure. In such event, the Client may choose between:

• A transfer to the next available cohort;
• A full refund of the amount paid.

5.4 No specific outcome guarantee

Akowe undertakes to deliver the Services with diligence, professional care, and the expertise developed over more than a decade of contract negotiation experience. The Services do not constitute, and are not accompanied by, any guarantee of specific findings in any individual contract submitted for review, nor any guarantee of specific financial outcomes (such as recovered cash, increased revenue, or contract value gains) following the implementation of Akowe's recommendations.

The Client acknowledges that results depend on numerous factors beyond Akowe's control, including but not limited to: the Client's skills and judgment in applying the frameworks; the willingness of the Client's counterparties to renegotiate; the market conditions and industry-specific dynamics; the Client's commitment, follow-through, and timing of implementation. The Client accepts full responsibility for the results they generate.

5.5 Right of withdrawal (B2C only)

Where the Client qualifies as a consumer within the meaning of Article I.1, 2° of the Belgian Code of Economic Law, the Client benefits from a right of withdrawal of fourteen (14) calendar days from the conclusion of the contract, in accordance with Article VI.47 of the same Code.

However, in accordance with Article VI.53, 13°, the right of withdrawal does not apply where the provision of services has begun with the Client's prior express consent and acknowledgment of the loss of the right of withdrawal upon full performance.

By confirming the order and ticking the dedicated acknowledgment box at checkout, the Client expressly:

• Requests that Akowe begins the provision of the Service immediately upon registration (including providing pre-session materials, access to the framework, and the contract scan opportunity);
• Acknowledges that they will lose their right of withdrawal as soon as the Service is fully performed (which occurs at the end of the live session);
• Acknowledges that they will not be entitled to a refund based on the right of withdrawal once the live session has been delivered.

6. Delivery of the Service

6.1 Online delivery

The Contract Leverage Intensive is delivered online via Zoom or an equivalent secure videoconference platform. Connection details are sent to the Client by email at least 48 hours before the session.

6.2 Pre-session contract submission

The Client may submit one (1) contract for the pre-session scan, no later than the deadline communicated by Akowe in the order confirmation email. Submission of the contract constitutes the Client's express authorization for Akowe to review the document for the purpose of the Service.

6.3 Confidentiality of submitted documents

All documents submitted by the Client are treated as strictly confidential under Article 8 below.

7. Client's obligations

The Client undertakes to:

• Provide accurate and complete information at the time of order;
• Pay the price within the agreed deadline;
• Connect to the session at the scheduled time and remain attentive for the full duration;
• Respect the confidentiality of contracts and information shared by other participants during the live session;
• Refrain from recording, reproducing, or distributing the session content, framework materials, or any document shared by Akowe, without prior written authorization.

8. Confidentiality

8.1 Mutual confidentiality undertaking

Akowe and the Client undertake to treat as strictly confidential all information, contracts, business strategies, financial data, and documents communicated by the other party in the context of the Services.

8.2 Akowe's confidentiality undertaking toward the Client

Akowe undertakes:

• Not to disclose, reproduce, or use any document or information communicated by the Client for any purpose other than the delivery of the Service;
• To store all submitted documents in a secure manner, with restricted access;
• To retain submitted contracts and confidential documents for a maximum of three (3) years following the end of the engagement, unless retention is required by law (notably accounting obligations under the Belgian Code of Economic Law). The Client may request earlier destruction at any time by written notice.

8.3 Client's confidentiality undertaking toward Akowe

The Client undertakes:

• To treat as strictly confidential the methodology, frameworks, decision tools, and any proprietary content shared by Akowe during the Services;
• Not to share, broadcast, record, or republish the content of group sessions, in particular contracts and information shared by other participants.

8.4 Duration

This confidentiality obligation survives the termination of the contract for an unlimited duration.

8.5 Exceptions

This confidentiality obligation does not apply to information that:

• Is or becomes publicly available without breach of these Terms;
• Was already known to the receiving party before disclosure;
• Is required to be disclosed by law, regulation, or court order, in which case the receiving party shall, where legally permissible, notify the disclosing party in advance.

9. Intellectual property

All materials, frameworks, methodologies, names, slides, templates, decision cards, negotiation sentences, and replay videos provided by Akowe in the context of the Services remain the exclusive property of Akowe SRL.

The Client receives a personal, non-transferable, non-exclusive, and non-sublicensable license to use the materials for the Client's own internal professional purposes. Any reproduction, distribution, public communication, modification, or commercial use of the materials is strictly prohibited without the prior written authorization of Akowe.

The Client shall not use the Services or their content to create a competing product or service.

10. Indemnification

The Client agrees to indemnify, defend, and hold harmless Akowe SRL (and its representatives, employees, contractors, and agents) against any losses, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Any breach by the Client of these Terms;
• Any infringement by the Client of the rights of a third party (including intellectual property rights);
• Any misuse by the Client of the Services or of the materials provided;
• Any violation by the Client of applicable laws.

Akowe shall promptly notify the Client of any such claim. The Client shall not settle or defend any litigation in a way that would impose obligations on Akowe without Akowe's prior written consent.

11. Limitation of liability

Akowe undertakes to deliver the Services with diligence, care, and professional competence. However, Akowe's role is strictly advisory: the Client retains full responsibility for the decisions taken on the basis of the Services.

To the fullest extent permitted by law, Akowe (and its representatives, contractors, and partners) expressly disclaims any and all representations or warranties of any kind, whether express, statutory, or implied — including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement — except those that cannot be excluded under Belgian law.

To the fullest extent permitted by law, Akowe shall not be liable for any type of damages, including direct, indirect, incidental, punitive, or consequential damages (including, but not limited to, loss of data, revenue, profits, savings or anticipated savings, business or business opportunities, or depletion of goodwill and reputation) arising from the Client's use of, reliance on, or inability to use the Services, whether arising in contract, warranty, tort, or otherwise, and even if such losses or damages were foreseen, foreseeable, or known.

To the fullest extent permitted by law, Akowe's total liability under or in connection with the Services shall be limited to the amount actually paid by the Client for the Service in question.

This limitation of liability does not apply in cases of fraud, gross negligence, or willful misconduct, nor in any other case where liability cannot be limited under Belgian law.

12. Action limitation period

Any cause of action or claim the Client may have arising out of or in connection with these Terms must be brought no later than one (1) year after the date the Client knew or should reasonably have known of the potential claim. Beyond this period, such cause of action or claim is permanently barred, to the fullest extent permitted by law.

13. No third-party rights

These Terms create rights and obligations only between Akowe and the Client. No third party (including counterparties to the Client's contracts) shall have any right to enforce these Terms or to claim against Akowe based on the Services delivered to the Client.

14. Force majeure

Neither party shall be liable for any failure or delay in performance of its obligations resulting from a case of force majeure, including but not limited to: natural disasters, pandemics, acts of war or terrorism, government decisions, strikes, internet or telecommunications failures, or any other event beyond the reasonable control of the parties.

15. Non-disparagement

The Client agrees, whether during participation in the Services or thereafter, to abstain from making any false, disparaging, or untrue statements, whether oral or written, that are injurious to or could adversely impact Akowe's business, services, products, or reputation. This obligation does not restrict the Client's right to lawful, factual, and good-faith feedback.

16. Personal data

The processing of personal data is governed by the Privacy Policy available on the Website, in accordance with Regulation (EU) 2016/679 (GDPR) and the Belgian Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.

17. Amendments

Akowe reserves the right to modify these Terms at any time. The applicable Terms are those in force on the date of order placement. Material changes will be notified to active Clients by email.

18. Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be replaced by a valid provision reflecting as closely as possible the original intent of the parties.

19. Survivorship

Any provision of these Terms which by its nature is intended to survive termination — including but not limited to confidentiality (Article 8), intellectual property (Article 9), indemnification (Article 10), limitation of liability (Article 11), action limitation (Article 12), and non-disparagement (Article 15) — shall remain in full force and effect after termination of the contract.

20. Applicable law and dispute resolution

20.1 Applicable law

These Terms are governed by Belgian law, to the exclusion of conflict-of-law rules.

20.2 Amicable resolution

Before any judicial action, the parties undertake to seek an amicable resolution of any dispute arising from the interpretation or performance of these Terms by sending a written description of the dispute to contact@ronkeolaye.com. The parties shall engage in good-faith discussions for a period of thirty (30) days from receipt of the written notice.

20.3 Jurisdiction

Failing amicable resolution, any dispute shall be submitted exclusively to the competent courts of Brussels (French-speaking division), without prejudice to the consumer protection rules applicable to Clients qualifying as consumers domiciled in another EU Member State.

20.4 Online dispute resolution (B2C)

In accordance with Article 14 of Regulation (EU) 524/2013, consumers have access to the European Commission's online dispute resolution platform: https://ec.europa.eu/consumers/odr