This Privacy Policy describes how Akowe SRL ("Akowe," "we," or "us") collects, uses, and protects the personal data of users of the website www.ronkeolaye.com (the "Website") and clients of its services.

This Policy is issued in accordance with Regulation (EU) 2016/679 (the "GDPR") and the Belgian Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.

Table of Contents
  1. Data controller
  2. Data we collect
  3. Purposes and legal bases
  4. Data retention
  5. Recipients of your data
  6. International transfers
  7. Cookies and similar technologies
  8. Payment data
  9. Confidentiality of submitted contracts
  10. Your rights
  11. Right to lodge a complaint
  12. Security
  13. Updates to this Policy

1. Data controller

The data controller is:

Akowe SRL

For any question relating to the processing of your personal data, please contact us at the email address above.

2. Data we collect

We may collect and process the following categories of personal data:

2.1 Data you provide directly

2.2 Data collected automatically

These data are collected through cookies and similar technologies — see Section 7.

2.3 No special categories of data

We do not knowingly collect special categories of personal data within the meaning of Article 9 GDPR (e.g., data revealing racial or ethnic origin, political opinions, religious beliefs, health data). If such data are inadvertently shared (for example in a contract submitted for review), they will be processed only insofar as necessary for the delivery of the Service and protected with the utmost care.

3. Purposes and legal bases

We process your personal data for the following purposes:

PurposeLegal basis
Responding to your inquiries and contact requestsPre-contractual measures (Art. 6.1.b GDPR)
Delivering the Services you have purchased (cohort access, contract scan, 1:1 sessions)Performance of contract (Art. 6.1.b GDPR)
Processing payments through StripePerformance of contract (Art. 6.1.b GDPR)
Issuing invoices, processing payments, and complying with accounting and tax obligationsLegal obligation (Art. 6.1.c GDPR)
Sending administrative information about your bookingPerformance of contract (Art. 6.1.b GDPR)
Sending marketing communications about our servicesConsent (Art. 6.1.a GDPR) — withdrawable at any time
Managing the security of the Website and preventing fraudLegitimate interest (Art. 6.1.f GDPR)
Complying with confidentiality obligations under our Terms and ConditionsPerformance of contract (Art. 6.1.b GDPR)

4. Data retention

We retain your personal data only for as long as necessary for the purposes for which they were collected, in accordance with the following retention periods:

Type of dataRetention period
Inquiry / contact form data (no purchase)12 months from last contact
Client data (purchase made)10 years from end of business relationship — accounting / legal obligations under Belgian Code of Economic Law
Submitted contracts and confidential documentsMaximum 3 years following the end of the engagement, or earlier upon written request from the Client, unless retention is required by law
Technical / usage data (cookies)See Section 7
Marketing dataUntil you withdraw your consent

After the applicable retention period, your data are securely deleted or anonymized.

5. Recipients of your data

We do not sell your personal data. We may share your data with the following categories of recipients, strictly for the purposes described above:

Service providers acting as data processors under our instructions:

ProviderRoleLocation
Netlify, Inc.Website hostingUSA (with EU-U.S. Data Privacy Framework certification)
Microsoft Corporation (Microsoft 365)Professional email and document storageEU / USA
Stripe, Inc.Online payment processingUSA / Ireland (EU subsidiary)
Odoo SAInvoicing and accounting softwareBelgium
Peppol AuthorityB2B electronic invoicing networkEU
Zoom Video Communications, Inc.Live videoconferencingUSA / EU
Vimeo, Inc.Video hostingUSA
Cal.com, Inc.Online scheduling and booking managementUSA / EU

Tax and accounting professionals — for compliance with our legal obligations.

Public authorities — only where required by law or court order.

All processors are bound by data processing agreements ensuring an adequate level of protection and confidentiality.

6. International transfers

Some of our service providers (notably Stripe, Zoom, Netlify, Microsoft, Vimeo, Cal.com) may process data outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place, including:

7. Cookies and similar technologies

The Website may use the following categories of cookies:

7.1 Strictly necessary cookies

Required for the basic functioning of the Website. No consent required.

7.2 Analytics cookies

Used to measure traffic and improve the Website. These cookies are only set if you give your consent through the cookie banner.

7.3 Marketing cookies

Used for targeted advertising. These cookies are only set if you give your consent.

You can withdraw or change your cookie preferences at any time through the cookie management interface accessible at the bottom of the Website.

A separate Cookie Policy may be published if cookies beyond strictly necessary are deployed.

8. Payment data

When you pay for a Service by card, your payment data (card number, expiration date, CVV) are entered directly on a secure page hosted by Stripe, Inc. Akowe does not collect, store, or process your card data at any point.

Stripe acts as an independent data controller for the processing of card data and complies with the Payment Card Industry Data Security Standard (PCI-DSS). Stripe's privacy policy is available at https://stripe.com/privacy.

For payments by SEPA bank transfer, your bank details are processed by Akowe solely for the purpose of issuing the invoice and verifying receipt of payment, and are stored within Odoo (Belgium) for the duration required by Belgian accounting law.

9. Confidentiality of submitted contracts

Contracts and confidential documents submitted by clients in the context of the Services are subject to a strict contractual confidentiality undertaking, as set out in Article 8 of the Terms and Conditions. Such documents:

10. Your rights

Under the GDPR, you have the following rights regarding your personal data:

To exercise these rights, please contact us at contact@ronkeolaye.com, providing reasonable proof of identity.

We will respond within one (1) month of receipt of your request, in accordance with Article 12 GDPR. This period may be extended by two further months where necessary, taking into account the complexity and number of requests.

11. Right to lodge a complaint

If you believe that the processing of your personal data infringes the GDPR or Belgian data protection law, you have the right to lodge a complaint with the Belgian Data Protection Authority:

Autorité de Protection des Données / Gegevensbeschermingsautoriteit

12. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include encryption in transit (HTTPS), access controls, regular software updates, and confidentiality obligations imposed on all persons accessing the data.

In the unlikely event of a personal data breach likely to result in a risk to your rights and freedoms, we will notify the Data Protection Authority within 72 hours and, where applicable, inform you without undue delay, in accordance with Articles 33 and 34 GDPR.

13. Updates to this Policy

We may update this Privacy Policy from time to time. The applicable version is the one published on this page. Material changes will be notified by email to active clients and prominently displayed on the Website.